Just send us a WhatsApp message using the link in our bio
Ponte answers all your messages on Instagram and WhatsApp
Ponte responds to customers, answers their questions, and takes conversations all the way to a sale.
The infrastructure behind Ponte
- Businesses
- 11,000+
- Countries
- 190+
- Messages
- 10B+
Pick your kind of sale
Ponte turns a comment into an accepted quote
Instagram comments · Euro Pisos
Lucas continues on WhatsApp
WhatsApp · Euro Pisos
WhatsApp · Euro Pisos · ThursdayLucas → Euro Pisos
Hi, I asked about this floor on Instagram. How much for 46 m²?
Ponte → Lucas
Hi Lucas! It depends on the floor underneath. What’s there now, tiles or concrete?
Lucas → Euro Pisos
Old ceramic tiles
Ponte → Lucas
Over the tiles, 46 m² comes to R$6,780 installed. Where is it, and when would you like to start?
Lucas → Euro Pisos
In Campinas, ideally next Wednesday
Ponte checks with you when needed
Private chat · Euro Pisos
Private chat · Euro PisosPonte → Euro Pisos
You asked me to check start dates, so can we start 46 m² over tiles in Campinas next Wednesday?
Euro Pisos → Ponte
Yes, Wednesday morning works if they confirm today
Ponte returns and confirms the quote
WhatsApp · Back to Lucas
Back to LucasPonte → Lucas
Good news, we can start Wednesday morning if you confirm today. Shall I confirm it?
Lucas → Euro Pisos
Perfect, go ahead
Ponte → Lucas
Great, could you send me your full name and the address for the job?
Lucas → Euro Pisos
Lucas Ribeiro
Rua das Palmeiras, 85
Cambuí, Campinas, SP
Ponte → Lucas
Quote accepted
Lucas Ribeiro
Wood floor, 46 m²
Laid over the old tiles
Starts Wednesday morning
TotalR$6,780
For shops, food, cosmetics, etc.
Ponte turns a comment into a paid orderInstagram comments · Casa LumeContinue on WhatsApp
Instagram comments · Casa Lume
Hi, how do I order?
Just send us a WhatsApp message using the link in our bio
Juliana continues on WhatsAppWhatsApp · Casa LumeCheck delivery
WhatsApp · Casa Lume · ThursdayJuliana → Casa Lume
Hi, I commented on your Instagram post. Do you have this in M?
Ponte → Juliana
Hi Juliana! Yes, it’s R$48 in M. How many would you like, and in which colours?
Juliana → Casa Lume
6 black and 4 off-white
Ponte → Juliana
Great, that’s 10 for R$480. Where should we deliver them, and by when?
Juliana → Casa Lume
Recife, by 10 am on Friday. It’s for an event
Ponte checks with you when neededPrivate chat · Casa LumeContinue with Juliana
Private chat · Casa LumePonte → Casa Lume
You asked me to check rush deliveries, so can we get 10 T-shirts to Recife by 10 am on Friday?
Casa Lume → Ponte
Yes, we can use express delivery for this order
Ponte returns and confirms the orderWhatsApp · Back to JulianaTalk to Ponte
Back to JulianaPonte → Juliana
Good news, with express delivery they’ll arrive before 10 am on Friday. Your total is R$528. Shall I go ahead?
Juliana → Casa Lume
Perfect, go ahead
Ponte → Juliana
Great, could you send me your full name and delivery address?
Juliana → Casa Lume
Juliana Santos
Rua das Flores, 120, apto 302
Boa Viagem, Recife, PE
Ponte → Juliana
Here’s your payment request for R$528
Casa LumeOrder #1048
10 lace-sleeve T-shirts
6 black · 4 off-white · M
TotalR$528.00
Payment pending
Juliana → Casa Lume
Just paid
Ponte → Juliana
Order confirmedPayment received
Juliana Santos
Lace-sleeve T-shirt
6 black · M
4 off-white · M
Express delivery before 10 am on Friday
- Items
- R$480
- Delivery
- R$48
TotalR$528
From Monday, the striped T-shirt goes up to R$50
Should that apply to open orders too, or only new ones?
Only new ones
Got it, open orders keep the old price
Check with us before confirming rush deliveries
Got it, I’ll check with you before confirming rush delivery
For realtors, clinics, salons, etc.
Ponte turns a comment into a booked viewingInstagram comments · Alto ImóveisContinue on WhatsApp
Instagram comments · Alto Imóveis
Hi, can I come and see it?
Just send us a WhatsApp message using the link in our bio
Marina continues on WhatsAppWhatsApp · Alto ImóveisCheck the viewing
WhatsApp · Alto Imóveis · ThursdayMarina → Alto Imóveis
Hi, I commented on your Instagram post. Is this apartment still available?
Ponte → Marina
Hi Marina! Yes, it’s available from November for R$4,500 a month. Would you like to see it? Our next slot is tomorrow at 10 am
Marina → Alto Imóveis
Are dogs allowed? I have a small one
Ponte → Marina
Yes, small dogs are allowed in the building. Shall I book you in for tomorrow at 10 am?
Marina → Alto Imóveis
Does the living room get much natural light? If so, could I see it today instead?
Ponte checks with you when neededPrivate chat · Alto ImóveisContinue with Marina
Private chat · Alto ImóveisPonte → Alto Imóveis
You asked me to check same-day viewings, so can someone show the Pinheiros apartment today?
Alto Imóveis → Ponte
Yes, the agent can show it at 6 pm
Ponte returns and books the viewingWhatsApp · Back to MarinaTalk to Ponte
Back to MarinaPonte → Marina
Yes, the living room has big windows and lots of natural light. The agent can show it to you today at 6 pm. Shall I book it?
Marina → Alto Imóveis
Perfect, book it
Ponte → Marina
Great, could you send me your full name for the agent?
Marina → Alto Imóveis
Marina Alves
Ponte → Marina
Viewing booked
Marina Alves
Apartment in Pinheiros
R$4,500 a month
Available from November
Small dogs allowed
ViewingToday · 18:00
From Monday, the Pinheiros apartment goes down to R$4,300 a month
Should that apply to viewings already booked too, or only new ones?
Only new ones
Got it, booked viewings keep the old rent
Check with us before booking same-day viewings
Got it, I’ll check with you before booking a same-day viewing
For flooring, solar, events, etc.
Ponte turns a comment into an accepted quoteInstagram comments · Euro PisosContinue on WhatsApp
Instagram comments · Euro Pisos
Hi, how much is this floor?
Just send us a WhatsApp message using the link in our bio
Lucas continues on WhatsAppWhatsApp · Euro PisosCheck the start date
WhatsApp · Euro Pisos · ThursdayLucas → Euro Pisos
Hi, I asked about this floor on Instagram. How much for 46 m²?
Ponte → Lucas
Hi Lucas! It depends on the floor underneath. What’s there now, tiles or concrete?
Lucas → Euro Pisos
Old ceramic tiles
Ponte → Lucas
Over the tiles, 46 m² comes to R$6,780 installed. Where is it, and when would you like to start?
Lucas → Euro Pisos
In Campinas, ideally next Wednesday
Ponte checks with you when neededPrivate chat · Euro PisosContinue with Lucas
Private chat · Euro PisosPonte → Euro Pisos
You asked me to check start dates, so can we start 46 m² over tiles in Campinas next Wednesday?
Euro Pisos → Ponte
Yes, Wednesday morning works if they confirm today
Ponte returns and confirms the quoteWhatsApp · Back to LucasTalk to Ponte
Back to LucasPonte → Lucas
Good news, we can start Wednesday morning if you confirm today. Shall I confirm it?
Lucas → Euro Pisos
Perfect, go ahead
Ponte → Lucas
Great, could you send me your full name and the address for the job?
Lucas → Euro Pisos
Lucas Ribeiro
Rua das Palmeiras, 85
Cambuí, Campinas, SP
Ponte → Lucas
Quote accepted
Lucas Ribeiro
Wood floor, 46 m²
Laid over the old tiles
Starts Wednesday morning
TotalR$6,780
From Monday, wood floor installation goes up to R$155 per m²
Should that apply to quotes already sent too, or only new ones?
Only new ones
Got it, sent quotes keep the old price
Check with us before confirming start dates
Got it, I’ll check with you before confirming a start date
For studios, agencies, lawyers, etc.
Ponte turns a comment into a booked consultationInstagram comments · Norte StudioContinue on WhatsApp
Instagram comments · Norte Studio
Hi, do you do branding for restaurants?
Yes, just send us a WhatsApp message using the link in our bio
Daniel continues on WhatsAppWhatsApp · Norte StudioCheck the timeline
WhatsApp · Norte Studio · ThursdayDaniel → Norte Studio
Hi, I asked about branding on Instagram. We’re opening this restaurant in Recife in December
Ponte → Daniel
Hi Daniel, congratulations! Do you already have a name, or do you need one too?
Daniel → Norte Studio
We need a name too
Ponte → Daniel
Then it’s our full brand, naming and visual identity, from R$20,000. Does that fit your budget?
Daniel → Norte Studio
Yes, as long as it’s ready before we open
Ponte checks with you when neededPrivate chat · Norte StudioContinue with Daniel
Private chat · Norte StudioPonte → Norte Studio
You asked me to check rush projects, so can we have a restaurant’s full brand ready by early December?
Norte Studio → Ponte
Yes, if we start next week. Book them in with Ana
Ponte returns and books the consultationWhatsApp · Back to DanielTalk to Ponte
Back to DanielPonte → Daniel
We can have it ready before you open if we start next week. Ana can walk you through the plan on Thursday. Would that work for you?
Daniel → Norte Studio
Yes, Thursday works
Ponte → Daniel
Great, is 11 am or 3 pm better for you?
Daniel → Norte Studio
11 am, please
Ponte → Daniel
Consultation booked
Daniel Costa
Restaurant brand · Recife
Naming and visual identity
From R$20,000
Starts next week, ready for December
With AnaThursday · 11:00
From Monday, our full brand package goes up to R$22,000
Should that apply to proposals already sent too, or only new ones?
Only new ones
Got it, sent proposals keep the old price
Check with us before taking on rush projects
Got it, I’ll check with you before taking on a rush project
Talk to Ponte like someone on your team
Make changes whenever you need
WhatsApp · Private chat
PontePrivate chat with Ponte
PrivateYour business
From Monday, wood floor installation goes up to R$155 per m²
Ponte → you
Should that apply to quotes already sent too, or only new ones?
Your business
Only new ones
Ponte → you
Got it, sent quotes keep the old price
Choose what needs your approval
WhatsApp · Private chat
PontePrivate chat with Ponte
Your business → Ponte
Check with us before confirming start dates
Ponte → your business
Got it, I’ll check with you before confirming a start date
Turn customer messages into more sales
Ponte answers every customer on Instagram and WhatsApp, from their first question until they pay or book.
95%
more customers get a reply
3×
more return on what you spend
Built for thousands of conversations at once
- Businesses
- 11,000+
- Messages
- 10B+
- Time online
- 99.99%
- Countries
- 190+
What business owners say
Mateus CarvalhoWholesale clothing, São Paulo WhatsApp this is great, we needed something that actually answers the questions under the posts.
Letícia MendesHair salon, Fortaleza WhatsApp people comment under the videos asking for the same cut and where the salon is. those turn into booked appointments now. love it.
Ravi MehtaMulti-store retail, India WhatsApp Customers send screenshots of models they want. It reads them and checks stock. Only escalates when we need to confirm. Useful.
Bruna RochaShopify merchant, apparel Shopify Size and delivery questions finish on WhatsApp and land right in Shopify. Saw the conversion lift almost immediately. 10/10.
Fábio NascimentoFlooring supply & installation WhatsApp people ask for quotes with photos of the space and rough measurements. it collects the details, checks coverage and pricing with us when needed, and moves the request forward. handles the steps well.
Camila DuarteCake courses WhatsApp Students send cake photos and messy messages asking if the course covers it. It still understands and guides them through registration. Game changer.
Ankit SharmaShopify merchant Shopify orders from instagram posts sync straight into shopify. no more copying by hand.
Helena BarbosaLocal clothing store, Recife WhatsApp customers send pictures of pieces. it reads the photo and turns it into an order. recovered sales.
Rodrigo AlvesFootwear wholesale WhatsApp messages get answered fast. serious buyers move into whatsapp so the sale can finish. helped a lot.
Priya NairBeauty retail WhatsApp People send photos of looks. It understands the screenshot and the messy text, then books them. Really impressed.
Vinícius CostaShopify merchant, accessories Shopify Once they confirm the model and delivery the order appears in Shopify ready. Integration was straightforward.
Tatiane FerreiraEvent & course registrations WhatsApp handles the registration questions and collects details step by step. we only step in for exceptions. perfect.
Diego SantosHome installation WhatsApp When we need to change something or check a request it responds quickly. Pulls details from messy messages and photos of the space, then checks with us before confirming. Saved time.
Neha GuptaShopify merchant Shopify Conversations that start with a product photo now finish as proper orders in Shopify. Recovered sales every week.
Luciana PiresWholesale fashion WhatsApp very responsive when we need to update rules or check something. fewer lost inquiries even with messy chats. cost effective.
André LuizCake & pastry WhatsApp customers send photos of flavours or designs. it understands them and gives the right answers. only checks on custom. love it.
Sanjay PatelMulti-city retail WhatsApp Stock and delivery questions with screenshots used to be inconsistent. Now handles the fixed ones.
Isadora LimaShopify merchant, home goods Shopify Delivery questions that start with a product photo finish on WhatsApp and sync to Shopify. Orders arrive complete.
Marcelo RibeiroFlooring WhatsApp same coverage questions every post get the standard reply. for actual quotes it collects the measurements and photos then checks with us. we focus on the real ones now. 10/10.
Gabriela SouzaBeauty professional WhatsApp clients send screenshots of looks. it reads the photo, guides the booking, and only asks me when something is special. much better.
Arjun ReddyShopify merchant Shopify WhatsApp chats from Instagram posts create the Shopify order correctly. Cleaner handoff.
Patrícia OliveiraClothing store WhatsApp this is great. send the link and size questions plus photos of models now finish as orders. very useful.
Let Ponte complete your sales
From the first message to the confirmed order, booking or registration.
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Hi, how much is this floor?
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